Looking for a remote customer support job you can do from home—on your own time, in your own space? You’re in the right place. Remote customer support roles are increasingly in demand as companies shift their service models from purely phone-based to digital first.
As the curated job board We Work Remotely shows, there are hundreds of remote customer-support job listings at any given moment. In fact, the site notes dozens of new postings every day. That means if you’re comfortable with written communication, helping others, and working independently, this could be a great fit.
What Are Remote Customer Support Jobs?
Remote customer support jobs are service-oriented roles where you assist customers, clients or internal users—not in a physical call-centre—but in your own home office (or anywhere you have the right setup). Support may be delivered via chat, email, phone, or a mix of these channels.
Unlike issues that require in-person help, these jobs rely on you handling queries, troubleshooting, advising, escalating issues, and following up—all remotely. According to sites like FlexJobs and Remote.co, remote service jobs span entry-level to advanced, and can be full-time, part-time, or contract.
- Many roles are entry-level and don’t require a degree.
- You gain transferable skills in communication, empathy, and digital tools.
- Schedules can be flexible and remote environments can boost productivity.
- You avoid commuting and can design your own workspace.
10 Companies Hiring for Remote Customer Support Jobs
Here’s a curated list of companies—with live job postings—actively hiring for remote customer support or related roles. Each listing links directly to its page on We Work Remotely.
1. NoGigiddy — Chat Support Agent (Remote) – Entry Level
An entry-level role where you’ll be the first point of contact for users, providing top-notch support and ensuring a seamless experience for all. No degree required.
View NoGigiddy Chat Support Agent job
2. NoGigiddy — Remote Customer Service Rep (Up to $19/hour)
Assist customers with inquiries and concerns, resolve issues efficiently, and communicate clearly in writing and verbally—all from home.
View NoGigiddy Customer Service Rep job
3. Community Phone — Customer Support Representative (Egypt)
Work remotely supporting landline users with strong English communication skills. Ideal for international candidates looking for flexible work.
4. Remote Talent Cloud — Remote Customer Support ($20/hr, U.S. Only)
A fully remote position for motivated individuals with a customer-first attitude. Must be based in the United States.
5. Vayu — Support Specialist (Finance/Accounting Focus)
Join a growing team helping new customers configure billing workflows. Perfect if you have a technical or financial background.
6. Clipboard Health — Client Support Specialist (Healthcare Facilities)
Manage relationships with healthcare clients, handle daily calls and emails, and proactively prevent issues before they escalate.
7. UserScape Inc — Support Engineer
Assist customers with troubleshooting, installations, and onboarding for HelpSpot. Technical curiosity and problem-solving skills are key.
8. Creative Force — SaaS Product Specialist (German-speaking, EMEA)
Support clients across DACH regions, answer product questions, and onboard users in German or English.
9. TTEC — Remote Customer Service Jobs
A global leader in virtual customer experience management offering at-home roles with strong onboarding support.
10. FlexJobs — Curated Remote Service Employers
While not a direct employer, FlexJobs regularly features trusted companies hiring in customer support, including Concentrix, Afni, and Teleperformance.
6 Skills You Need for Remote Customer Support Jobs
- Solid Written & Verbal Communication: Clarity and professionalism matter. You’ll often resolve issues through chat or email, so good grammar and tone are crucial.
- Empathy & Patience: Customers reach out for help when something’s wrong. Understanding their frustration and staying calm goes a long way.
- Problem-Solving: Many support roles go beyond scripts. Think critically, ask questions, and find lasting solutions.
- Comfort with Digital Tools: Expect to use CRMs, chat apps, ticketing software, and AI-assisted systems daily.
- Multitasking & Organization: Handling multiple chats or emails simultaneously requires strong focus and time management.
- Reliability & Self-Motivation: In remote roles, independence and discipline are key—no one’s over your shoulder, but results matter.
Where to Find More Remote Support Jobs
If you’re ready to explore further, these trusted sites frequently list customer support openings you can apply for directly:
- We Work Remotely – Dedicated remote-job listings, updated daily.
- Remote.co – Curated global listings for service professionals.
- NoDesk – Customer-support remote jobs in startups and tech.
- Indeed Remote Customer Service Jobs – Thousands of roles across industries.
- FlexJobs – Vetted listings with no junk postings.
How to Start Your Remote Customer Support Career
- Update Your Resume: Highlight digital skills, empathy, and any remote or customer-facing experience.
- Set Up Your Workspace: Reliable internet, a quiet area, and good lighting make a strong impression in video interviews.
- Apply Strategically: Tailor your applications—some roles are chat-only, others involve phone or email support.
- Show Remote Readiness: Mention self-management and productivity skills in your cover letter.
- Upskill Continuously: Free courses on Coursera, HubSpot Academy, or LinkedIn Learning can boost your credibility.
Build a Flexible Future From Home
Remote customer support jobs are more than temporary gigs—they’re the foundation for a digital-first career. The combination of communication, empathy, and problem-solving you develop can lead to roles in customer success, product management, or operations.
If you’re ready to work from home, help others, and grow in a global, connected workspace, start exploring remote customer support openings today through We Work Remotely or similar platforms. Your path to a flexible, rewarding career could start with one click.
