Refund & Cancellation Policy

Subscription Fees

Credit card holder's account is automatically charged on the same date as the original transaction date on each corresponding month or on final date of month if no corresponding date (January 31, 2024 subscription renews on February 28, 2024).

Discounts, rebates or other special offers only valid for initial term; subscriptions renew at the then-current full subscription rates.

EmployDigital may terminate the subscription and these terms if it is unable to renew the subscription based on inaccurate or outdated credit card information.

Right of access granted under these Terms is effective only upon payment of the subscription fees.

Cancelling Account

You can cancel your subscription from your manage subscription page.

The only valid method for canceling your Plan is via the cancellation link provided on your user "Manage Subscription" page, accessible after logging in to the EmployDigital Website. Requests to cancel by e-mail or phone are not considered, and do not accomplish, cancellation.

Once you cancel your membership subscription, you will not lose access immediately.

Your membership will continue through the end of your current charge cycle. For example: If your credit card is charged on the 10th of the month and you cancel on April 25th, you will not lose access until the May 10th.

Subscription Refunds

Subscription fees are non-refundable; except that you may cancel renewed subscription by contacting EmployDigital within two (2) calendar days after renewal date and receive a full refund of the new subscription fees.

Digital Products & Courses

No Refund Policy for Digital Products

Due to the instant digital delivery and downloadable nature of our digital courses, ebooks, templates, and other digital products, all sales are final and no refunds will be provided. This policy applies to all digital products including but not limited to:

• Course bundles and ebooks
• Email templates and guides
• Digital downloads and resources
• Bonus materials and checklists

Why No Refunds for Digital Products?

Digital products cannot be "returned" in the traditional sense as they are immediately accessible upon purchase and can be permanently downloaded and retained by the customer.

Exceptions

Refunds for digital products may only be considered in the following circumstances:

• Technical Issues: If there is a verified technical problem preventing access to your purchased digital product
• Duplicate Purchase: If you accidentally purchased the same product multiple times
• Misrepresentation: If the delivered product significantly differs from what was described in the product listing

Support

If you experience any technical difficulties with your digital products or need assistance, please contact our support team at support@employdigital.com. We're committed to helping you access and use your purchased materials successfully.

Payment Methods